The apartment is in mint condition, but sometimes meteor might hit earth ...
First line of contact. For most repair, building maintenance, elevator reservation for moving. The contact is also posted in the glass bullitin by the mailbox
Second line of contact. For lease issues, appliance replacement, major repair that cant be resolved by super
For rent payment and any other issues. Can also be reached at mzhang@gmail.com
The live-in super is managed by superintendent office, which is further controlled by HOA management office. You unlikely need contact these bureaucracy chain during your stay except move-in and move-out and rare issues.
For move in/out and elevator reservation
For HOA tenant approval process. Address: Pinnacle Managing Co. LLC at One Penn Plaza, Suite 4000, New York, NY 10119